Change Management Foundation (including exam)

The Change Management foundation training provides insight into the Change Management models and techniques at the Change Management Foundation certification level.  

Change Management Foundation course description

Different Change Management models and techniques are covered during the Change Management Foundation training that can be implemented effectively in your organization. The structured approach provides tools for dealing with (organizational) changes as an individual, as a member of a team or organization, and as a manager. The course program examines the impact of change in four key areas.

Main areas Change Management Foundation

• Change and the Individual
• Change and the Organization
• Communication and Stakeholder Involvement
• Change Management Practices

This course prepares you for the APMG Change Management Foundation exam. Given that the foundation level, the emphasis is on theory, supported with a number of exam-oriented exercises.

Change Management Foundation target group

The Change Management Foundation certification is for those who have a role in leading, executing or supporting a change initiative.
Furthermore, also for anyone who works in an organization where a change is planned or takes place and wants to gain more knowledge about the Change Management framework.

Change Management Foundation pre-requisites

Some experience with organizational change is recommended.

The training lasts 3 days and optionally, an exam can be taken on the last day to conclude.

Topics Change Management Foundation day 1

• Introduction and objectives
• Change Management Context
• Learning and the individual: learning process & styles and learning dip
• Change and the individual: models of individual change, motivation and individual differences
• Change and the organisation: metaphors of organisation, organizational culture & change, models of change, key roles in organizational change, drivers of change and vision development.

Topics Change Management Foundation day 2

• Repeating Change Management Foundation day 1
• Stakeholder strategy: principles, identifying & segmenting stakeholders, personas & empathy maps, stakeholder maps and influencing strategies.
• Communication and engagement: communication bias, feedback & communication change, communicating about change (factors, barriers and approaches), communication channels (push-pull & lean-rich) and planning communication

Topics Change Management Foundation day 3

• repeat Change Management foundation day 2
• Change impact: assess and identify change impact, assess stakeholder impact and change severity of assessment
• Readiness for change: motivation to change & support individuals, network of change agents, building organizational change readiness, building the change team, change management plan and preparing for resistance
• Preparing for the Change Management Foundation exam

Exam topics Change Management Foundation

• Change and the individual
• Change and the Organization
• Communications and Stakeholder engagement
• Change management Practice