Salesforce Lightning 2018
Details
Order this unique Elearning course Salesforce Lightning 2018 online, 1 year 24/7 access to rich interactive videos, speech, progress monitoring through reports and tests per chapter to directly test the knowledge.
Duration: 7 hours
Language: English
Certificate of participation: Yes
Online access: 365 days
Progress monitoring: Yes
Award Winning E-learning: Yes
Suitable for mobile: Yes
Completion: Certificate of participation
Outline
Salesforce Lightning: Sign-in & Setup
- Signing in
- Getting around in Salesforce Lightning
- Using the search tool
- Performing an advanced search
- Editing your personal information
- Linking your Twitter account to Salesforce
- Creating a new list view
- Changing your email settings
- Customizing the user interface
- Configuring your display
Salesforce Lightning: Leads, Opportunities, & Accounts
- Creating a lead
- Managing your leads
- Editing a lead
- Converting a lead
- Consulting your accounts
- Creating a new account
- Updating an account
- Creating an opportunity
- Managing your opportunities
- Updating an opportunity
- Transferring an element
- Managing your campaigns
- Attaching documents
- Logging a call
Salesforce Lightning: Keeping Track of Activities
- Creating a task
- Managing your tasks
- Creating an event
- Using the calendar
- Using the dashboard
- Creating your own dashboard
Salesforce Lightning: Contact Management & Communication
- Creating a contact
- Updating your contacts
- Managing duplicates
- Emailing a contact
- Creating & using email templates
Salesforce Lightning: Managing Sales Data
- Using predefined reports
- Creating a custom report
- Configuring email associations
- Managing leads as an administrator
- Importing leads, accounts or contacts
- Conducting mass imports
- Exporting your data
- Mass deleting records
What is OEM Office Elearning Menu?
OEM Office Elearning Menu provides ICT training to businesses and individuals, for end users or ICT professionals of all skill levels. From Microsoft Office to Certified Ethical Hacker, with over 200 brands of training we are sure we can get you started. By responding to new technology, we can always keep our training offerings relevant. Plus, we employ our own instructors, all of whom are certified and have years of hands-on experience.
What does OEM Office Elearning Menu do?
We offer comprehensive, customized ICT training from a variety of major A-brands to certification. For Microsoft Office, we can provide training in five languages: Dutch, English, French, German and Spanish. For Microsoft Office, we also take the exams. In addition to Microsoft Office, we offer customized training for all kinds of other software. This makes us the one-stop shop for all ICT training. Our goal is to teach people how to work with software in a goal-oriented and efficient way. We find good communication very important. We offer short lines of contact. Our customers always have a fixed point of contact with us.
How does a training course at OEM Office Elearning Menu work? ...
