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Order this unique Elearning course Salesforce Lightning 2018 online, 1 year 24/7 access to rich interactive videos, speech, progress monitoring through reports and tests per chapter to directly test the knowledge.

Duration: 7 hours
Language: English
Certificate of participation: Yes
Online access: 365 days
Progress monitoring: Yes
Award Winning E-learning: Yes
Suitable for mobile: Yes
Completion: Certificate of participation


Salesforce Lightning: Sign-in & Setup

  • Signing in
  • Getting around in Salesforce Lightning
  • Using the search tool
  • Performing an advanced search
  • Editing your personal information
  • Linking your Twitter account to Salesforce
  • Creating a new list view
  • Changing your email settings
  • Customizing the user interface
  • Configuring your display

Salesforce Lightning: Leads, Opportunities, & Accounts

  • Creating a lead
  • Managing your leads
  • Editing a lead
  • Converting a lead
  • Consulting your accounts
  • Creating a new account
  • Updating an account
  • Creating an opportunity
  • Managing your opportunities
  • Updating an opportunity
  • Transferring an element
  • Managing your campaigns
  • Attaching documents
  • Logging a call

Salesforce Lightning: Keeping Track of Activities

  • Creating a task
  • Managing your tasks
  • Creating an event
  • Using the calendar
  • Using the dashboard
  • Creating your own dashboard

Salesforce Lightning: Contact Management & Communication

  • Creating a contact
  • Updating your contacts
  • Managing duplicates
  • Emailing a contact
  • Creating & using email templates

Salesforce Lightning: Managing Sales Data

  • Using predefined reports
  • Creating a custom report
  • Configuring email associations
  • Managing leads as an administrator
  • Importing leads, accounts or contacts
  • Conducting mass imports
  • Exporting your data
  • Mass deleting records

Special Offer

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Work Smarter, more efficient and productive

We are an international Microsoft training Partner, Microsoft Office Specialist (MOS) and authorised exam centre, with over 10 years experience in supporting organisations and individuals with their Microsoft Office training needs.

OEM Office Elearning Menu is an international Microsoft training centre and Microsoft Partner. With over 10 years experience in supporting organisations and individuals with their Microsoft Office training needs. In the Netherlands we have over 3500 satisfied customers and this number is growing daily.

Our speciality is providing the exact solution to your needs.

Do you use Microsoft Office for your daily work? Our learning programme not only saves time but can also save money and motivate you, by following our online courses and training programmes, tailored specifically to all levels.
Would you like to become a specialist in Microsoft Office, learning skills that will enable you to be able to improve your efficiency but also your knowledge?

OEM provides online training/courses for individuals and companies working with Microsoft Office. These courses are developed by certified Microsoft Office teachers. They enable you to go at your own pace and fully supported by OEM. ...

OEM Office Elearning Menu - Microsoft Partner
P.J. Oudweg 4, Almere, Flevoland, Netherlands 1314 CH
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